Steven Kirks
Sales Engineer
417-894-4460
steve.kirks@gmail.com
1424 S. Charing Rd
Springfield, MO 65809
Summary of Experience:
• Professional Sales Engineer with 11 years of experience
• Outstanding sales success and technical accomplishment with references
• Unique ability to speak with business and technical professionals equally and credibly
• Technically driven yet business savvy
Professional Qualifications and Skills:
Cisco: Cisco Certified Design Associate (CCDA), Cisco Unity Design, Cisco Sales Expert
Avaya: ACA-Design
Microsoft: MCP
CompTIA: A+, Convergence+
Current Practical Technical Experience:
Enterprise LAN design and implementation including converged voice and data networks
Enterprise WAN design and implementation
IP Telephony design and implementation
Practical Sales Experience:
Expect to be measured
Carry monthly and quarterly sales quotas
Executive and management level presentation skills
Teaching and training background
Project and results driven
Current Product Mix:
Routing: Cisco, Adtran, Juniper
Switching: Cisco, Adtran, HP ProCurve
Telephony: Cisco, Avaya, Nortel, Mitel
Wireless: Cisco, Adtran, Ruckus
Work History:
9/2008 – Present
CenturyLink, Branson, MO
Sales Engineer
Duties: Design and manage the implementation of large and small technology projects including telephony systems, local-area networks, wide-area networks and basic network security. Assist sales staff with solution development. Manage projects post-sale including scheduling resources, ordering products and equipment and delivering training to staff and end-users as required.
Details: Designed and sold $750,000 worth of equipment and network in the first 12 months with the company. Was the lead designer of the first Cisco contact center for South Central sales region in 2010. Consistently exceeds sales and customer interaction targets each month. Exceeds quarterly managed bonus objectives ranked second in the sales region. Member of internal sales tool beta test group, unified communications “community of practice” and key member of Avaya vendor relations team.
9/2006 – 8/2008
DaZZee Integrations, Springfield, MO
Design Engineer
Duties: Design and coordinate the installation of advanced IP telephony networks, firewalls, email and content filters and network-attached storage devices.
Details: Work directly with IT staff and client corporate management to design and implement IP telephony solutions including application infrastructure such as call centers, voicemail routing and unified messaging. Design and implement basic and advanced IP networks using routers, switches and intelligent layer-based routing. Construct primary design bill of materials, coordinate engineering review, write project scope of work and provide installation assistance as needed. Attend customer meetings with account managers as needed. Conduct weekly training seminars on products for staff and DaZZee customers.
11/1999 – 9/2006
NuVox Communications (now Windstream), Springfield, MO
Sales Engineer/Senior Account Manager
Duties: Design and coordinate the installation of voice and data networks for small and medium size business customers. Maintain the sales-related customer relationships for over 400 Springfield-based customers.
Details: Customer and staff primary point of contact for technical questions and training. Travel to customer locations to consult with management, executives and staff about company products and solutions. Design potential customer voice and data networks, integrating company products with existing equipment and customer goals. Work with local technology vendors to smoothly transition customers from incumbent providers to the NuVox digital network.
Memberships
Past: City of Springfield Cable Advisory Commission, Traffic Advisory Board, 5 year volunteer at Ozarks Public Television, Association of Information Technology Professionals.
Graduate of Leadership Springfield Class XVIII
